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Step 5 - Summary

Updated

After creating ads, targeting an audience, and choosing a budget, it's time to check out. Carefully review the campaign summary, then ask for advertiser approval before placing an order. This typically takes a couple of days.

Click Place Order to launch the opportunity as a campaign. The campaign must first be reviewed by an iPromote auditing team before it can go live. This typically takes a couple of days. If we find anything that you need to address, we will contact you.

Request social permission

Campaigns that run on the social channel must have an advertiser's permission to do so. Take the following steps to ensure that iPromote Social Ads Manager can run ads on the advertiser's behalf.

Prerequisites

The following items must be in place before social ads can run on an iPromote campaign:

  • The Facebook box on the iPromoteGet Started page has a valid Facebook page URL.
  • The advertiser has Facebook access for the Facebook page provided on the Get Started page. For more information, see Learn about Facebook Page access and roles.
  • The iPromote campaign is configured to use the social channel.

To request social permission

  1. When you are on the Checkout step > Campaign Summary page, locate the Social Permissions box.

  2. In the Send Permission Request > Enter email address field, type the email address of whoever administers the advertiser's page. Click Send.
    • When you send a permission request, an email is immediately sent to the Facebook administrator's email. Emails are sent every 48 hours up to 5 times to solicit approval. If there is no response at one email address, you can change it and restart the permission process.
    • If the campaign is launched before social permissions are granted, all channels except social start running. When social is permitted, it starts running a short time later.
  3. Tell the advertiser's Facebook administrator to watch for and open an "Advertise on Facebook" email from support@ipromote.com. In the Action Required box, they should read the instructions and click Enable Facebook Now. Clicking Enable Facebook Now claims the applicable advertiser Facebook page.

  4. The applicable landing page opens.
    • If the user has not been migrated by Meta to the New Page Experience (NPE), then the user is redirected to the applicable classic location in their Facebook account. You no longer need this procedure.
    • If the user has been migrated to the NPE, iPromote automatically discovers this and opens the Connect to Facebook page. Continue with this procedure.
  5. On the Connect to Facebook page, read the entire page, then click Approve in Business Portfolio or Approve in Page Settings. (If you don't click the appropriate button, just return to the Connect to Facebook page and click the other button.)

  6. Depending on the option chosen above, do the following:
    • To approve in Business Portfolio, click Approve in Business Portfolio > under Business settings click Requests > on the Requests page click Received > Approve.

    • To approve in page settings, click Approve in Page Settings > under New Pages Experience click Page access > on the Manage and view access page under Pending access requests click Review request. Finally, in the Page access request box that appears, review the information and click Next.

  7. If you followed the steps above and are still unable to locate your pending Facebook permission request, contact Support.

Email a follow-up message

After you complete an opportunity, send a follow-up email to an advertiser to ask for approval.

  1. Log in to the applicable account.
  2. Click the Clients tab, then use the Clients search tools to locate one or more clients.
  3. Click the client you want to send an email to.
  4. Click Opportunities, then click the applicable opportunity.
  5. On the Overview page, locate the Send Email button.

  6. In the Recipient Email field, type the recipient's email address.
  7. Optional: In the Message field, personalize the message.
  8. Optional: Turn on Send me a copy if you'd like a copy of the message sent to you for reference.
  9. Click Send.

You can check the status of the email after it is sent.

Place an order, start a campaign

If an advertiser is ready to start a campaign, submit the opportunity to the campaign approval process. If it is approved by our auditing team, it becomes a live campaign.

  1. To launch a campaign, choose from these options:
    • On the Checkout page, at the end of the opportunity creation journey, click Place Order.

    • If you previously saved an opportunity without placing an order, go to the Opportunities page, search for the opportunity you want to launch, click it, then click Launch.

  2. If the campaign is successfully created, a Campaign Created message appears.

It might take up to two business days for ads to be approved and for the campaign to go live.

Check opportunity and campaign status

After saving or submitting an opportunity or campaign, you can check its status. Even after a campaign is approved, its status can change.

  1. Log in the applicable account.
  2. Click the Clients tab, then use Clients search tools to locate a client.
  3. Click the client you want to check the status of.
  4. Choose a record to view in one of two ways:
    • To check campaign status, click Campaigns.
    • To check opportunity status, click Opportunities.
  5. Use the search tools provided to find the applicable campaign or opportunity, then click the item to view its status.

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